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NextRad.io: the radio ideas conference, 9 Sept: be there

While old regional media shuffle the deckchairs, is there an opportunity for new regional media?

Is it time to re-think regional media? Judging by the latest radio and circulation figures, that might just be a very good idea.

Last Thursday was interesting. Three things happened, all of which should be - but aren’t - connected.

The first was the monthly gathering for the Birmingham Music Network, which I couldn’t attend, because I was at the second event. This was Re-thinking Regional Media, a debate on futures for, er, Regional Media, organised by Birmingham City University, for who I do some work.

It was a good and informative day: a variety of opinions, but not a lot of cold hard facts, were laid out and chewed over. I was there as a discussion facilitator: to steer discussions with a break-out group, in the hope of pulling out some definitive and positive conclusions. I’m afraid we didn’t get too far; nor did any of the other groups.

Thursday also saw the release of the latest clutch of audience research figures for radio, which you can dig into here. Taken together, these are shockingly bad for local radio in the region, pretty much across the board. I’ll go into details later.

These three things just don’t connect up. They should. And that’s the tragedy.

The background to the debate? Partly, the terrible fact that local media – newspapers, tv and radio in the West Midlands – is now a burnt-out wasteland. Again and again, talk was of lost impact, falling circulation, and declining revenues. Truth be told, I met more people who used to be in radio, who used to be journalists or in local telly, than people who are still employed in these industries.

Bright spots? not a whole lot. There is the will to see things improve, which is good, but not surprising, given the make up of the conference. There was the acknowledgement of new tech tools and analytics, especially from the estimable Matt Locke of Storythings; I lapped that up. Several inventive bloggers attended, and lots of independent video types were there, with brave and complex ideas, representing the remnants of the once vibrant television industry in the region.

So... doom and gloom all over. How did we get here? I'll cite three factors.

First: institutionally, Birmingham and the West Midlands have been outflanked and outmanoeuvred by the competition. To be blunt, Manchester has played a blinder, for well over a decade; Birmingham has done exactly the opposite. So now we have MediaCityUK in Manchester, while many BBC productions prepare to exit the Mailbox in Birmingham. For a number of reasons, the civic and business infrastructure and the decision makers that could and should have kept jobs and work in Brum simply didn't step up to the plate, most noticeably and wastefully at the BBC. Job losses across the sector must be in excess of 1000 since 2000.

Secondly: the web has simply led people away from existing media; no big surprise there. We don't use radio to find hot new music anymore (apart from, maybe, some users of 6music), and that's a tragedy. Radio especially, but television and print, too, have increasingly retreated from any form of real engagement with their markets, obsessing with 'brands' and ‘efficiencies’, with programming avoiding risk and offering an increasingly depressing uniformity.

Thirdly, 'local' has simply become a dirty word, especially from a metropolitan perspective. Given the default thinking in London about creativity north of Watford, that's hardly a surprise. Ironically, production technology has helped radio cut costs; but it has helped bands and video makers much more. It has ushered in a wonderful explosion in local music and video production, which has been almost completely ignored.

Many speakers at the debate reminded me of how much people at contemporary media industries, especially radio, are in denial. It was ironically amusing to hear an ex-employee of Global Radio claim that its local stations (Capital Birmingham and Heart West Midlands) were at an all-time high in the region, when a quick look at Media UK’s figures for those stations (here and here), released that same day, shows that they are anything but. Indeed, Heart is at an all-time low.

It was galling to hear from Stuart Taylor, the very impressive ex-chairman of GMG Radio (who have in turn sold out to Global), that he expects even more consolidation at radio to allow it to to survive. And it was very frustrating to note that Orion Media, owners of Free Radio, have again recorded disappointing figures, at a time when I and many others had been hoping for some sign of a local media fightback against national brands. The fact is that no local or quasi-local radio service has shown an increase this quarter. The best that can be said is that some stations are holding their own: and none of these are market leaders.

Marc Reeves from RJF Public Affairs, an ex-editor of the Birmingham Post, gave a sad but perceptive overview of the decline at traditional media. He was particularly interesting on the abilities of old-school local media to reach out and relate to its audiences. And that, quite possibly, is the key.

Any media organisation lives or dies by its ability to build trust and credibility, and hopefully be liked by its audience. As social media gurus constantly tell us, it’s the way you connect to your audience that matters. It’s particularly interesting to see that the most traditional forms of radio continue to prosper at network level at the BBC. I put this down to exactly those key factors: trust and credibility - the ability to acknowledge, reach out and touch an audience.

That leads me back to Marc’s point. I feel, and I eventually said this towards the end of the debate, that the relentless retreat from localism, driven and justified by business priorities, has left Brand Radio increasingly unable to connect to its audiences. Listeners in turn continue to leave in favour of things they can relate to. If the programming strategy of Brand Radio was to compete effectively with the BBC channels, it has comprehensively failed. As Matt Deegan points out, Xfm is now trounced by 6music. Elsewhere, Radio 2 continues blithely on its way as the 800lb gorilla in the radio room that nothing will dislodge: until, this being the BBC, it shoots itself in the foot, of its own volition.

So let’s come back to local media. Media needs content. It feeds on it. Local media might do well to stop obsessing about heavily researched and safely acceptable content to the exclusion of all else. Local relevance, played right, gives a competitive usp. If – on whatever platform emerges in the next few years – local media succeeds in reinventing itself with attractive, credible multi-stranded content, it won’t be by relying on playing, or talking about, the exact same stuff everyone else plays and talks about.

The big 21st century difference, in my view, is that the new platforms might well be local, but now they have a global reach. That’s what could make new and creative services, local, specialised or otherwise, stand out, and more significantly, pay their way. Brilliant thinking comes for free. Brilliant individual content that could be exclusive to a station, that reflects and is of the market the station serves, is out there for the taking. You just need a bit of editorial judgment, which is becoming an elusive commodity in our industries.

Recently on my own blog, I wrote about Magic Garden studios, where Gavin Monaghan had recorded a session with local band Jaws. It was done for BBC Radio 1 - no local take-up here. Take note, local boys: Radio 1 is out there, looking for exciting stuff in your own back yard. That said, there is absolutely no reason why Radios 1, 1xtra, 2 and 6 could not be beaten to the punch, every single time, by local stations. That would be a start… but only the the start of a five year or longer battle to claw back market share for local media.

This probably won’t happen. What’s far more likely is that yet more new operations will emerge, probably online, probably very tech-savvy in new and creative ways, to nibble away at the traditional audience, crumb by crumb. I wouldn’t mind seeing that happen one little bit. In fact I’d be happy to help.

I mentioned the Birmingham Music Network at the start of this post. It’s ironic that this gathering of musicians and music business boosters also took place on the same day as the regional media debate. These are two worlds that need each other. They could be very good for each other. But they ignore each other. If they, somehow, found a way to work with each other, we might see some interesting changes.

Robin Valk has worked in music and music radio and, more recently, software and digital media, for over 40 years. He was a presenter and Head of Music for BRMB in Birmingham, and has also worked for BBC Radio 2 and a variety of stations abroad.

  
 

13 comments

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Recommendations: 0
Paul Fairburn
posted on Tuesday 30th October 2012 at 18:23

I agree with a lot of what you say Robin. Just a couple of points:
1 – You say “the new platforms might well be local, but now they have a global reach”.... Well – as Matt points out in that linked post – internet listening isn’t all that big yet. And when it is, that also means there’ll be a LOT more competition from all over the globe too. Saviour of local media? Or Assassin?
2 – Then you say “Brilliant thinking comes free”. Well, yes. All we ever had to be was ‘brilliant’!
Paul

Recommendations: 0
Robin Valk
posted on Tuesday 30th October 2012 at 21:40

I agree that Internet Radio isn’t that big yet, Paul, but radio internet usage on Smartphone is growing fast, with above average hours; and 5live are running a trail right how that specifically mentions smartphones as a listening medium – for the first time to my knowledge . So – big I think it will become, on our fancy 21st century transistor radios. And maybe I should have been clearer on the brilliant thinking notion. It comes for free, yes – doesn’t cost a bean – but of course you do have to think brilliantly too: that’s the real trick!

Recommendations: 0
James Martin
posted on Wednesday 31st October 2012 at 01:15

Internet Radio has been around for over a decade though, and we haven’t really moved forward. Infact, streaming has been around longer than that – I remember listening to Capital FM online back in 1998.

Call me a cynic, but we live in a “go-online” world here in 2012. Look at the ubiquity of Facebook. The main exception is radio. People are sticking, in the main, with FM.

Looking at how effortlessly everything else has moved online, I honestly believe if radio was going to move, it would have done by now. Things aren’t gonna change. I really believe that.

Recommendations: 0
Robin Valk
posted on Wednesday 31st October 2012 at 07:49

When TV was introduced in the States post-war, most of the radio networks – RCA / NBC, CBS, ABC, etc – jumped right on it. One group, Mutual, thought there was no future for this new tech. They were still around last time I looked, but may well have been gobbled up since then. But they called it wrong, and paid the price. When FM was introduced, it was derided as an afterthought. In the mid 70s, people still saw it as a cinderella medium. By the mid-80s, it ruled. When Apple produced the iPad, people couldn’t see the point. Maybe there’s a pattern, James. Right now, FM is ubiquitous, because that’s what people are used to. There is absolutely no guarantee it will stay that way.

Recommendations: 0
James Martin
posted on Friday 2nd November 2012 at 20:01

A few things need to change, then. Apps like TuneIn aren’t the most user-friendly, I think. I can’t just push 1 and get the Atlantic 252 Tribute Stream for example like I can in my car. It’s also very difficult to use a smartphone whilst driving, even when it’s docked. I tried the other day, and had to pull over in order to change the station!

There’s only one way this is gonna move forward and that’s if Internet Radio technology is introduced into cars as standard, pop a SIM card in and off you go.

But we also need to get shit hot 4G coverage at realistic prices and not the King’s ransom EE are charging a month for half a gig – I’d use that in a WEEK!

I’ve got a Roberts Stream 83i, which I love – although it’s mostly used to listen to SkyRadio in Holland. It’s still a needle in a haystack to find stations though. It’s that process that really needs to be streamlined. It’s got to be as simple as you finding 100.7 if you want to listen to Heart.

That’s the main catalysts needed for change, in my opinion.

Recommendations: 0
Robin Valk
posted on Saturday 3rd November 2012 at 07:46

I agree with you, James, things will have to change.

As radio in a car is only practical with pre-sets, I expect, possibly in the very near future, voice-controlled smart ‘tuning’ to search by name or genre. I also expect to see a continuing reduction in web access costs, along with a much expanded system to carry this – that’s the pattern of the past fifteen years.

Another factor: a decent smartphone can now be had for less than £100, which compares very favourably with the adjusted for inflation costs of transistor radios of 45 years ago.

That does leave streaming costs, of course. But even those could be managed.

Recommendations: 0
James Martin
posted on Sunday 4th November 2012 at 02:01

Then voice recognition needs to improve across all platforms. Apple’s iOS seem to have this nailed with Siri, but to call the S Voice app on the Samsung Galaxy S3 a joke would be being very, very kind indeed. The phone is certainly far from a poor man’s iPhone – in many ways it’s technically superior – but the voice app is useless. Absolutely useless.

Recommendations: 0
Art Grainger
posted on Sunday 4th November 2012 at 15:27

Och …. why is this subject treated like some form of rocket science?

Me … LISTENER .... trying to tell a few radio employees and management about the subject. The trouble is, they don’t listen and are forever wrapped up in their own wee world, far removed from how the public actually perceive and consume radio.

Not so long ago, I could tune into a local station and aside form hearing the same songs for the rest of my life, I could still hear a presenter with good local knowledge, who spoke of the places I knew, the experiences I shared or was familiar with, the topics that I could relate to and experience a friendliness to a point in which the presenter and their program was part of a daily routine, for which they were almost like a member of an extended family.

Today, I can tune into the station that now occupies the same frequency and what do I get? A song, followed by a station ident, followed by a song, followed by another station ident, followed by a song, followed by a presenter telling me the name of the station at the beginning of the link, followed by them telling me about songs played or about to be played and if they have enough time in their link, they will probably promote something about the station (making sure the station is ID’d again and again), followed by either adverts and promos and more station idents in-between. Repeat that process several times throughout the hour (and these stations certainly do) and after a (short) while, I head straight to the BBC or my I-pod.

Recommendations: 0
Robin Valk
posted on Sunday 4th November 2012 at 16:05

Aha. Thanks for re-stating the case for localness and communication, Art. I don’t disagree at all, and I can’t find that many people who would disagree, apart from the guys running Brand Radio (and even some of them might well be discreetly sympathetic).

However, the tech wrangles ARE interesting. And I feel that they are important to dig into if we are to grudgingly accept that local radio of 30 and 40 years ago is no longer affordable, and therefore need to hunt out cheaper and smarter ways to deliver it.

Recommendations: 0
James Martin
posted on Monday 5th November 2012 at 00:50

Hang on a second. Back in the real world, radio listening figures are still measured on a system that relies entirely on RECALL. In this situation, is it difficult, if not impossible, to identify a situation where one might be over-identifying the station.

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