They've stolen our brand: will we close down Apple iRadio?
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Jukebox services that call themselves 'radio' denigrate what radio is all about: so why is the radio industry sitting on its hands and doing nothing?
If someone were to come along and try to launch something called 'ketchup', which didn't contain tomatoes - or did but had lumps in - then they'd have the book thrown at them. It needs to be ketchup to be called ketchup: a concept which benefits consumers and the ketchup industry itself.
Today, we're expecting the launch of Apple's iRadio: a service that isn't radio (and may be branded under a different name). I'm sure it'll be a very good service. But it isn't radio.
Music services have stolen 'radio', as a brand, to sell a streaming service of an algorithmic list of songs. It's blatant passing-off. These companies are trying to grab some of the shine of 'radio' for their own jukebox service.
To be clear: a song that plays, then fades, then silence, then a new one that starts, regular as clockwork, is not radio. Something with a complete lack of news: about my community, about my country, about my family, about my music, is not radio. Something with no editorial curation other than a computer algorithm, and no unexpected left-field programme that makes you cry, is not radio. A list of noises produced by a computer program is not radio.
All of us involved in the radio industry know that radio is so much more than an iPod on shuffle. But, just as we've let Pandora, last.fm, Slacker and Google before it, the radio industry is again sitting on its hands, too wimpy and unsure of itself to take action against another big corporation stealing the radio brand.
Calling a jukebox service "radio" is doing radio a disservice. We'll see a generation of audiences who think that "radio" is a simple and soulless jukebox service: devoid of human connection, with no shared experience. This erode's radio's unique place in our hearts: by calling a sub-radio service "radio".
Yet the radio industry shrugs its shoulders, pulls its hat further down, and continues to count this quarter's revenue, oblivious to the ruination it causes itself by allowing other people to denigrate its brand. It should be unleashing the lawyers and insisting that Apple remove any mention of 'radio' from a service that isn't radio.
iRadio and their ilk are, of course, competition for radio. They may kill non-stop music radio stations who offer nothing else - and to be clear, I believe, in time, they will.
But these services are not radio. And if we care about radio, we should correct any journalist who calls these services ‘radio’. Because they are not.
It would be so much easier if the radio business was selling ketchup.
James Cridland is the Managing Director of Media UK, and a radio futurologist: a consultant, writer and public speaker who concentrates on the effect that new platforms and technology are having on the radio business.
E-mail James Cridland | Visit James Cridland's website
35 comments

How much of major commercial radio today is more than a jukebox of curated playlists? I think I understand your point but major non profit radio’s networks (NPR, APM, PRI, BBC, etc) seem to be ahead of the game on both the tech and content side. They seem poised to survive this move.
And perhaps niche or hyper local community radio stations provide a service that these recommendation engine driven apps can’t replicate. So what’s the problem?

Aha, but ketchup stole its name from Indonesian/Malay soya sauce called ketjap. It’s still called that and is the common name for it in e.g. Holland.

I agree. I don’t believe streamed music without any editorial content is ‘real’ radio (mind you, I would question whether some of the rubbish produced has ever had a sniff of an editor). But just to add something to the discussion, it also depends on how you define radio; as the product, i.e. the programme, or the device on which it is listened to?
I don’t believe streamed music is ‘real’ radio, but if

How much of major commercial radio today is more than a jukebox of curated playlists?
As I say repeatedly, if the only thing you’re doing as a radio station is playing Today’s Best Music Mix and doing little else, you will be beaten to a pulp by these new jukebox services, who are playing, literally, a better music mix with a skip button. If our primary source of competitive advantage is that we have access to an FM stick and they don’t, that is unlikely to be enough.
Many stations offer more than that, of course. But while we sit and allow others to blur the differences, we’re ruining our industry’s good name.

So there is an issue about where the line’s drawn..
Is an automated, presenterless station which appears on DAB a radio station? Maybe if it has jingles?
Is it still a radio station if it loses its DAB slot?
Does it depend on whether the music is chosen according to knowledge of a target demographic and broadcast to more than one person.. rather than created for a specific individual?
Would an Absolute service with Christian O’Connell’s links between my favourite tracks and personalised ads be a radio service?
Sure.. I’m being obtuse for the sake of it (and I’m not assuming a particular answer for any of those). We all understand the difference between Chris Evans and Spotify. But there’s some middle ground where the definition might come down against some of the products the radio industry wants to call radio.

So who will front the protest? The BBC? I don’t think so – their teeth have been drawn I’m afraid, and Radio 1 is a fairly mind-numbing experience these days (mind, you, apart from John Peel and one or two others in the good old days, it has always been). As with everything these days, it’s all dumbed down to the lowest common denominator. The punters want a continual stream of music that they by and large don’t even listen to or take any critical standpoint to, e.g. turn it off!
So maybe the reaction is for radio stations not to play ‘Today’s best music mix’ and produce some genuine content. It’s a retrograde step, perhaps but – well, I don’t know…I’m just a cynical old fart – it may signal a shift in how we define and listen to radio. However, it’s hard to fight or change the system. As someone said to me as I prepared to leave teaching many years ago – “It’s all very well to want change, but what you’re proposing is to change the entire system.” “Yes,” I replied and left the profession!

“Radio” has nothing to do with content. “Radio” is the name of the medium through which the content is delivered: tiny oscillating waves of electromagnetic radiation, transmitted through the air, picked up by a receiver, and converted into sounds. Anything else isn’t radio. Whether the content is all talk, or non-stop music is irrelevant.
We don’t call a streamed video clip on YouTube “Television”, so why should streamed audio be any different?

To be honest anything transmitted wirelessly is radio in purest of terms hence the term RF Radio Frequency and the Radio Spectrum so technically you could still say any service that uses WiFi or the mobile phone network is radio. The term radio is very broad and it is not as simple as Ketchup.
Seems we are defining things here Radio itself isn’t a brand. The people who make Radio are and the people make the equipment are brands.

Which is kind of my point: the “radio” industry has already broadened the scope of the word’s meaning so much, that it’s hardly in a position to complain when others try the same thing.
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We all know radio has already changed, a growing chunk is run by computer, if anything Apple are being more honest with us. If they have pre-recorded links between tracks would we be happier and let them use the “radio” brand?
Too many radio stations won’t allow for any artistry in the selection of content, particularly music, they are just MP3 players of “safe” music on shuffle with priority being the adverts to pay for the kit.
But everyone reading this knows this, hats are pulled firmly down, pennies being counted.
What is encouraging is the continued strength of the BBC – Evans & Co refreshing styles of radio not heard for a generation – and community radio – working hard against all odds to provide something local and quality.
Commercial radio is now approaching middle age at 40 yrs old, a little overweight, playing with new technology because it can afford to, assuming its pushing the right buttons, and not sure about the new neighbour, Apple, thats just moved into the street?