Help getting Gold on my internet radio

Hi, Dave. What internet radio do you have? That might help narrow this down and fix it for everyone.

Hello James, thanks for the reply. The radio is an Albrecht DR 400.

The Albrecht’s internet radio service is powered by vTuner, which is one of the leading suppliers of internet radio services.

We’ve pointed both vTuner and Global Radio, who own Gold, to this post: and we hope Gold will work well on your device shortly. Sadly, the Albrecht DR 400 doesn’t contain a DAB tuner; Gold is on DAB in most areas of the UK and that could have been a good alternative.

Thank you very much James for looking into this problem. I take it, the two parties will have words and implement something from their end. I’ll just keep on trying and, hopefully, it’ll suddenly start working. Thanks again. Dave.

Gold is actually on the V-tuner directory Dave, are you able to locate other stations easily?

You can check the V-tuner listings here

Hi, thank you for the info. I had a look at the V-tuner listings, and I was amazed at the number of stations available. It seems I can only select a small fraction of these. I selected “Oldies” from the list, and sure enough “Gold” is listed. On my radio, in the “Oldies” listings, the only stations under “G” are Global Disco, Gold Radio (DooWop) and Gold Radio, it then jumps to Heart London. I don’t really understand how these radios work. Do they download the stations and store them, along the lines of a Freeview receiver for instance. Or do they scan sites such as V-tuner and display what’s available? Obviously my radio has a serious shortfall. Is it something that could be rectified if a firmware upgrade was available, or is it simply a limitation of the radio? I.e. I need to buy a more expensive radio. Dave.

The technology is often a little “odd” in my experience although it’s certainly improving.

V-tuner is just a directory that feeds your radio and tells it the address of the online stream for the relevant station. Your radio then listens on that address and the stream becomes audio.

There are some really good models out there for a fairly low cost, but, your manufacturer may have a firmware update available – you’d need to check their site.

It doesn’t sound like there is a fault though, probably just the oddities of the set you are using that take a little getting used to.

The one thing you do get with a radio like that is immense variety. Despite the difficulties you are having at the moment, it is possible to listen to practically any UK FM station as well as most other stations around the world.

You’ll find many people telling you DAB is the way to go but I’ve had an expensive DAB radio for 5 years or so and its been used for less than 12 hours in total. My internet radio gets far more use, not only because of the variety on offer but also because the sound quality is so superior to DAB.

Persevere with it Dave!

If all else fails, Amazon have a great range of Internet Radios, DAB Radios and FM Radios as well as hybrids combining all three systems.

Take a look here: www.calder.me.uk/internetradios (don’t worry its a straightforward link not an affiliate thing)

Good luck!

Hello again, thank you very much for your help and info. Now the good news, I’ve got it. I went to the V-tuner listings, and located “Gold”. On the pages listing the stations, you can click on them to play. I did this with “Gold”. Whilst playing, it displays the URL address. I entered this address into my radio under the “Add new station option” When I selected it to play, bingo, on came “Gold”. So any station that’s not listed on the radio, I should be able to get the address from the V-tuner site and save it manually into the radio. Thanks for all your help and to you James. Dave.

I don’t really understand how these radios work. Do they download the stations and store them, along the lines of a Freeview receiver for instance. Or do they scan sites such as V-tuner and display what’s available? Obviously my radio has a serious shortfall.

Your radio is one that gets its internet radio listings from vTuner. However, the radio you have stores a station list internally, and has limited memory – so the listings on your radio itself will also, similarly, be limited (there’s not enough space for every single radio station). So, you’re correct – you can only select a fraction of those on the radio itself. However, they say that you can log in to vTuner and simply set favourites for your radio to use, and they’ll appear on your radio for selecting – so, no typing in URLs or anything like that.

Further, vTuner tell me that they do list Gold correctly (on their portal), and the listing is marked “Gold” and not “Gold Radio”. So, that “Gold Radio” is someone else!

Finally, if it’s of interest, most modern radios do now get full station listings from the internet; the Revo Axis radio is one such device which still has the range of vTuner-powered internet radio services, as well as a DAB tuner and significantly better user interface. As far as I’m aware, all internet-powered radios have a portal to allow you to search online and set favourites for your sets; for Pure devices you’ll want The Lounge, devices using Frontier Silicon uses a portal produced by them.

Hope that all helps – and glad you’re listening to Gold once more.

I managed to replicate a similar problem that Family Vranch had using the Tune-In app on Android.

It appears that if you use the station marked as ‘Gold 1548’ on the app, it goes to a 32k WMA stream which loops a segment of music then buffers and so on. This was rectified by typing in Gold London which then shows the correct stream which is marked Gold and at 128k stereo.