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Price Crash TV - is it a con?

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Murray Webster posted on Thursday 15th December 2011 at 08:35

I ordered an item which was in stock on 1st December, tried to chase it on the 15th only to find that their telephone dones not work, the email address on the confirmation comes back as unknown, they cashed my credit card in Portugal via Paradise ??
No an email tells me the goods will arrive 24/12/2011.
This must be a Con.

Guy Lambert posted on Friday 16th December 2011 at 07:04

Did a quick Google search and a LOT of forums discussing this i.e. http://forums.moneysavingexpert.com/showthread.php?t=482916

If the goods don’t arrive I suggest you contact Ofcom.

Robin Dalgliesh posted on Friday 16th December 2011 at 09:47

And remember you’re covered by the consumer credit act – if you spent over £100, you can claim the money back from your credit card company.

posted on Tuesday 20th December 2011 at 12:23

Might be worth emailing you&yours@bbc.co.uk, they like stories like this.

posted on Tuesday 20th December 2011 at 12:54

regardless of your goods arriving or not, if any of the contact details advertised on the TV dont work then contact Ofcom

posted on Tuesday 20th December 2011 at 17:30

I also notice that the contact details on Media UK are not entirely correct. Any changes to those would be welcome.

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